How can I order from you?
Due to some recent issues with our website development platform, we have redirected some of our product ordering to our Etsy site. Products that must be ordered through Etsy include:
- All raised bed frames, including our Ranch Style Frame, Mayan Pyramid, and Raised Bed Frame with Seats
- Drip irrigation systems for Ranch Style Frames/Frames with Seats as well as Mayan Pyramid
All other products, including our entire line of garden Planting Plans, our Copper Trellis Plan and our Steel Trellis Plan, may be ordered either on this secure website, or through our Etsy store. The Etsy store carries all of our 4' x 4' garden planting plans, but the 4' x 8' versions are only available on this site.
We apologize for any inconvenience or confusion caused by this. We are working to resolve these issues as quickly as possible.
I paid, but how do I download files?
Once you complete the transaction at PayPal you will be redirected back to our website. A download page with the items you purchased will pop up automatically. By clicking on each item, you should be taken to your browser download window. Once you have downloaded and saved that item you can click on the other items you ordered.
If for some reason, you are not returned to our site download page, you should receive an email with links that expire in 7 days. The email is sent from <firstname.lastname@example.org> to the address you submitted during the PayPal transaction. If you cannot find it in your inbox you might check your Spam or Junk folders.
Why do you use PayPal?
While we have a secure e-commerce program for online orders of products, we utilize PayPal for for credit card processing. PayPal is an online e-commerce provider that is ideally suited for small businesses, online merchants, individuals and others currently under-served by traditional banks and other payment mechanisms. PayPal provides a secure server (SSL) so your transaction is secure but moreover, when you make a payment, you have additional security because only PayPal is provided with your credit card information. Verdura Culinary Gardens does not receive any of your financial information.
Using PayPal allows us to keep all financial transactions secure, while at the same time keeping our costs down for our worldwide customers .
Is there anywhere else to order your products?
Yes, we do have a Verdura Etsy store, should you prefer to shop there. See the question on ordering, above, for specifics.